1. Are CELARA products natural?
Yes. Our formulas are made with high-quality natural ingredients selected for performance, skin compatibility, and purity. We avoid fillers, harsh chemicals, and unnecessary additives.

2. Are your products safe for sensitive skin?
Yes. CELARA is formulated with minimalist, barrier-supportive ingredients and avoids common irritants, including essential oils in most products.

3. Are your products vegan?
CELARA is not strictly vegan, as some formulations may include ethically sourced beeswax or grass-fed tallow.
Every ingredient is selected intentionally for performance and compatibility, and full ingredient lists are always available on product pages.

4. Are your products non-comedogenic?
Yes. We use oils and butters chosen for their low comedogenic profile, making them suitable for daily use, including acne-prone skin.

5. How long will my product last?
Unopened: 12–18 months
Opened: 6–12 months
Store in a cool, dry place away from direct sunlight.

6. Do you use artificial fragrances?
No. CELARA products are either fragrance-free or scented only with naturally derived aroma profiles, depending on the formula.

7. How are CELARA products made?
All products are developed and produced in controlled batches in Quebec to ensure consistency, freshness, and quality control.

8. How long does order processing take?
Orders are processed within 1–3 business days. During peak periods, processing times may be slightly extended.

9. How long does shipping take?
Canada: 2–8 business days
USA: 4–10 business days
International: varies by destination
Carrier delays may occur and are outside our control.

10. Do you collaborate with creators?
Yes. We welcome collaborations with creators aligned with CELARA’s values. Please send your media kit or social profiles to collab@celarabeauty.ca
We review all requests carefully and select partnerships selectively.